No Confirmation email

Any questions related to version 2 or version 3 should be ask here. / Toutes les questions sur la version 2 ou la version 3 devraient être demandées ici.
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percy93
New in Town / Le Ptit Nouveau
Posts: 1
Joined: Thu Oct 27, 2016 2:57 am

No Confirmation email

Post by percy93 »

Hello I only received the paypal receipt and nothing else in my email after paying for the sim.

I will not pay again, is there something I am missing? This is very disappointing.

I apologize if I am being impatient
SimonT
STHS Owner / Propriétaire du STHS
Posts: 14757
Joined: Sat Oct 08, 2005 4:18 pm
Location: Montreal, Canada
Contact:

Re: No Confirmation email

Post by SimonT »

"When I receive the notification of payment from Paypal, I'll manually send you your username and registration number by email. While I'm usually able to send you your username and registration number within 48 hours, it might be impossible for me to so within 48 hours by email because I'm away from home for personal reasons." Source : http://sths.simont.info/HowToBuy_En.php

You send your Paypal case 17 minutes after your purchase at 2:23am, an email after 28 minutes and a forum post 34 minutes... You would have save both of us a lot of trouble if you had read the page when buying the STHS. As confirm on Paypal, I have refund you.
-SimonT
Forum Administrator / Administrateur du Forum
STHS Owner / Propriètaire du STHS
English V2 & V3 Manual - Manuel V2 & V3 Français
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