Registration Issue

Any questions related to version 1 should be ask here. / Toutes les questions sur la version 1 devraient être demandées ici.
Post Reply
Arantor
New in Town / Le Ptit Nouveau
Posts: 9
Joined: Fri Apr 17, 2015 9:27 am

Registration Issue

Post by Arantor »

Hi there,

I'm having an issue while trying to register my license. I keep getting an error 'Incorrect Registration Information' despite carefully copying the code and full name directly from the e-mail provided. I have been running the simulator as an administrator as well as disabling my firewall. Additionally, I followed the steps on installing STHS on Windows7.

I registered with the same email as this forum account.

I should note that I'm trying to register V1 of the simulator. Thanks for any help you can provide.

SimonT
STHS Owner / Propriétaire du STHS
Posts: 13641
Joined: Sat Oct 08, 2005 4:18 pm
Location: Montreal, Canada
Contact:

Re: Registration Issue

Post by SimonT »

I think I spoke to you by email but are you sure you are using version 1 license information? Version 1 is no longer available for sell and you might have bought a version 2 license.
-SimonT
Forum Administrator / Administrateur du Forum
STHS Owner / Propriètaire du STHS
English V2 & V3 Manual - Manuel V2 & V3 Français

Arantor
New in Town / Le Ptit Nouveau
Posts: 9
Joined: Fri Apr 17, 2015 9:27 am

Re: Registration Issue

Post by Arantor »

Yes we sorted this out via email.

Thanks for your help!

Post Reply