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Registration issues after years of no problem
Posted: Mon Jan 25, 2016 5:33 pm
by ICHL Commish
After years with no problems, out of the blue my FHL V2 has lost the registration information. No worries, I have my reg info... but it won't take the info. I get an error when I try to register the program again.
I was running a relatively recent version, but I get the error with the latest version as well. Now running 2.3.4.4.
What's up with that? Any thoughts?
Here's the error:
https://www.dropbox.com/s/4s09bio4fjgys ... r.PNG?dl=0
Re: Registration issues after years of no problem
Posted: Mon Jan 25, 2016 10:48 pm
by SimonT
Hi.
Make sure the “Windows Management Instrumentation” service is running correctly on your computer.
Did you try to restart your computer?
Re: Registration issues after years of no problem
Posted: Tue Jan 26, 2016 11:03 am
by ICHL Commish
I'll look into that WMI thing... I have rebooted several times though.
Re: Registration issues after years of no problem
Posted: Tue Jan 26, 2016 11:07 am
by ICHL Commish
Now it just straight fails and suggests I contact STHS for help.
Help?
Re: Registration issues after years of no problem
Posted: Tue Jan 26, 2016 11:03 pm
by SimonT
Hi.
If you run this little software (
http://sths.simont.info/Download/VolumeSerialNet.exe), does it work? Do you get any error or both textbot are filled with number?
Re: Registration issues after years of no problem
Posted: Wed Jan 27, 2016 10:27 am
by ICHL Commish
both are filled (alpha-numeric)
Re: Registration issues after years of no problem
Posted: Wed Jan 27, 2016 6:25 pm
by SimonT
Then send me an email with you registration username only. I'll check my log.
Re: Registration issues after years of no problem
Posted: Wed Jan 27, 2016 9:29 pm
by ICHL Commish
sent. Thanks
